Telecommunications

For example, having access to telephone and internet and the skills to use them.

Think about your access and support with telecommunications.

For example, having access to telephone and internet and the skills to use them.

How has this changed for you since coming to the service?

Got a lot worse

Got a bit worse

Not changed

Got a bit better

Got a lot better

Not relevant to me

Do you think [the service] made a positive contribution to your access and support with telecommunications?

No, not at all

Yes, to some extent (a little)

Yes, to a large extent (a lot)